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Hipaa Compliant Business Office Phone Systems

HIPAA compliance can be a very heavy lift for small businesses, and as more and more insurance companies are requiring their customers to sign BAA’s (business associate agreements), the compliance requirement is becoming more and more commonplace. Cloud My Office offers a number of solutions for doctor’s offices, home health agencies, nursing agencies and more – all of which can be HIPAA compliant. But there is an often overlooked area that needs to be HIPAA compliant and rarely is: the office phone system!

WHAT IS HIPAA/HITECH?

Remember that HIPAA is intended to reduce the administrative cost and overhead associated with healthcare-related records, including patient health and financial data. Part of this reduction in overhead costs is achieved through digitization, which brings with it certain requirements around diligent storage of patient data. Encryption, transmission and storage requirements have been further defined in the HITECH Act.

Once you realize that most business office phone systems store call recordings, caller ID information, voicemail messages, and lots of other data, it’s easy to see why they also need to be HIPAA compliant. But phones are such a common office feature that they are easy to ignore. HIPAA compliant VoIP is a service offered by Cloud My Office, which provides end-to-end encryption of your telephone calls. Voicemail messages, call center recordings and other PII is also encrypted automatically.

We make HIPAA compliance easy across all facets of your business. Contact us today for more information on business phone systems with HIPAA compliance!

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